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Avatarin uses OpenAI GPT-Realtime for 24/7 retail customer support

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Avatarin deployed OpenAI's GPT-Realtime to power a 24/7 multilingual customer support agent for Yamada Denki, a retail company. This implementation saw 30,000 users within two weeks, with a reported 92% positive survey response rate. The solution highlights the capability of real-time LLMs for immediate customer engagement in retail environments.

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  • Avatarin enhances Yamada Denki customer support with GPT-Realtime

    Avatarin integrated OpenAI's GPT-Realtime to offer Yamada Denki customers 24/7 multilingual support. The agent successfully handled 30,000 users and achieved a 92% positive feedback rate within its initial two weeks.

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https://openai.com/index/avatarin

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