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GitHub Introduces New Unified Customer Portal for Support and Resources

aiengineer
announcement

GitHub has launched a redesigned customer portal, help.github.com, consolidating support, documentation, learning, community, and account resources into a single platform. The new portal offers a unified entry point for self-serve resources and features a Copilot-powered search for immediate answers, even without signing in. This aims to streamline access for all GitHub users by reducing the need to navigate separate sites. The rollout is gradual over the next few weeks, with the previous support site remaining active during the transition.

  • →Unified access to support and resources
  • →Copilot-powered search for answers
  • →Streamlined product status and announcement viewing
Features (3) ›
  • Unified access to support and resources

    The new portal consolidates support, entitlements, and self-serve resources from a single entry point, reducing the need to click across separate sites and streamlining access.

  • Copilot-powered search for answers

    Users can search anything on the portal and receive Copilot-powered answers instantly, with no sign-in required, enhancing the self-service experience.

  • Streamlined product status and announcement viewing

    The portal provides an easy way for users to view GitHub product statuses and important announcements in one central and accessible location.

Read the original announcement →

https://github.blog/changelog/2026-09-08-new-customer-portal-help-github-com

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