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AWS DevOps Agent Adds Bidirectional Slack Communication for Production Ops

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feature

AWS DevOps Agent now supports bidirectional Slack communication, enabling engineers to manage production operations directly within Slack across AWS, multicloud, and on-premises environments. This update centralizes incident investigation workflows, previously fragmented across multiple platforms, into a single thread within Slack. On-call engineers and DevOps teams can initiate investigations by mentioning the agent, significantly reducing context-switching and cognitive load during critical incidents. The capability is available in all commercial AWS Regions where AWS DevOps Agent is supported.

Features (1)
  • Bidirectional Slack Communication for Production Operations

    AWS DevOps Agent now allows engineers to manage production operations and entire investigation lifecycles directly within Slack. This eliminates the need for context-switching between communication and investigation platforms during high-severity incidents, improving efficiency for on-call and DevOps teams. Users can initiate investigations by mentioning the agent in any connected Slack private channel.

Read the original announcement →

https://aws.amazon.com/about-aws/whats-new/2026/06/aws-devops-agent-bidirectional-slack-communication

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