AWS End User Messaging adds RCS support in 20 new countries
AWS End User Messaging now supports Rich Communication Services (RCS) for Business in 20 additional countries, expanding availability to 22 nations. This enables businesses to send verified, branded messages to customers in these regions using the existing SendTextMessage API. The service ensures reliable delivery with an automatic fallback to SMS for unsupported devices, enhancing customer engagement through recognized business identities.
- →RCS for Business messaging expanded to 20 new countries
- →No application changes needed to use new RCS countries
- →Automatic fallback to SMS for unsupported devices
- →RCS for Business availability and pricing
Features (1) ›
- RCS for Business messaging expanded to 20 new countries
AWS End User Messaging now supports RCS for Business in 20 additional countries, including Austria, Brazil, Colombia, and France, among others. This expands the total availability to 22 countries, allowing businesses to reach more customers with branded messaging.
Enhancements (2) ›
- No application changes needed to use new RCS countries
Customers can utilize the existing SendTextMessage API to send RCS messages to these newly supported countries without requiring any application modifications. Messages are delivered from a recognized business identity.
- Automatic fallback to SMS for unsupported devices
When a recipient's device does not support RCS, messages automatically fall back to SMS to ensure reliable delivery. This provides a consistent customer experience across different device capabilities.
Notes (1) ›
- RCS for Business availability and pricing
RCS for Business is available in all AWS Regions where AWS End User Messaging is offered. Pricing varies by destination country and can be found on the AWS End User Messaging pricing page.
https://aws.amazon.com/about-aws/whats-new/2026/05/aws-rcs-countries/
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